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Overview

The Mezmo integration enables Steadwing to access log data from your Mezmo account. During root cause analysis, Steadwing searches and analyzes logs to identify errors, anomalies, and patterns that correlate with production incidents.

Why Use Mezmo with Steadwing?

Log Aggregation

Access centralized logs from across your entire infrastructure

Advanced Search

Search logs with powerful query capabilities to find relevant events

Pattern Detection

Identify error patterns and anomalies during incident timeframes

Context Enrichment

Add log context to RCA reports for comprehensive understanding

Setup Instructions

Step 1: Get Mezmo Service Key

  1. Log in to your Mezmo dashboard
  2. Navigate to SettingsOrganizationAPI Keys
  3. Copy your existing service key or create a new one
  4. Save the service key securely
Keep your service key confidential. It provides access to all logs in your Mezmo account.

Step 2: Connect Mezmo in Steadwing

  1. Navigate to Steadwing Settings
  2. Find the Mezmo integration card under Logs & Search
  3. Click to expand the collapsible form
  4. Enter your configuration:
    • Mezmo Service Key: Paste your service key
  5. Toggle the switch to Enable the integration

Step 3: Verify Connection

  1. Return to Steadwing Settings
  2. Confirm the Mezmo integration shows as Connected
  3. Create a test incident to verify log data is being pulled correctly

How Mezmo Integration Works

Data Collection

Steadwing queries Mezmo for:
  • Application Logs - Logs from your applications and services
  • Infrastructure Logs - System and platform logs
  • Error Events - Errors and exceptions logged across your stack
  • Log Metadata - Tags, labels, and structured fields

Root Cause Analysis

When analyzing an incident, Steadwing:
  1. Queries Mezmo for logs within the incident time window
  2. Searches for error patterns and anomalies
  3. Identifies log spikes or unusual activity
  4. Correlates log events with other data sources (metrics, traces)
  5. Provides relevant log excerpts in the RCA report

Configuration

Required Permissions

The Mezmo Service Key must have:
  • Read access to logs across your organization
  • Search capabilities to query log data

Supported Features

  • Log search across all sources
  • Structured log field querying
  • Time-range based log retrieval
  • Tag and label filtering
  • Multi-line log aggregation

Limitations

  • Historical data limited to Mezmo’s retention policy
  • Rate limits apply based on your Mezmo plan
  • Large log volumes may affect query performance

FAQs

Steadwing reads log data and metadata for analysis. It does NOT modify logs, create new sources, or change Mezmo configurations.
Currently, the service key grants access to all logs in your organization. You can use Mezmo’s access control features to manage what logs are available.
Steadwing can search logs within your Mezmo retention period, which varies based on your plan.
Service keys typically don’t expire unless manually revoked. If disconnected, create a new key and update it in Steadwing Settings.
Yes, the RCA report includes relevant log excerpts and links to Mezmo for deeper investigation.
Need additional help? Please reach out to us at [email protected]